Returns and Refund Policy
Get in touch with us at paintedlizard80@gmail.com
Our Return Policy
Within 15 days of receiving your order, you can return any art purchased on Painted Lizard Art for a full refund. You will be responsible for all shipping and handling costs for returns of art that are not, in our sole discretion, defective, damaged, or otherwise non-conforming. For defective, damaged, or otherwise non-conforming items, a return request with photographic proof of the damaged items must be submitted within 72 hours of receipt. We will cover all shipping and handling costs for valid returns of art that, in our sole discretion, are damaged, defective, or otherwise non-conforming upon delivery to you.
You will be responsible for all shipping and handling costs for returns of art that are not, in our sole discretion, defective, damaged, or otherwise non-conforming. Your refund will be credited back to the original payment method you used to purchase your art. We will not refund you for returns received by us postmarked after 15 days from receipt of purchase.
Any returns received by us outside of such 15-day window will be considered an “invalid return”. We may, in our sole discretion, re-deliver (at your sole cost and expense) or dispose of the art subject to an invalid return if not reclaimed by you within 15 days from your invalid return.
We currently do not ship outside the United States of America.
Contact us at paintedlizard80@gmail.com to start your return.